Who we are

Our website address is http://vaslaco.com.
You can easily contact us via email [email protected]

Vaslaco is the leading pan-African e-commerce platform for all your smart devices. Our platform consists of our marketplace, which connects comfort seekers (BUYERS) with gadgets that help them perform tasks, faster, easier and smarter. Our products help our customers live comfortably.

The Data We Collect About You?

Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data in order to provide tailored products and services and in order to analyze and continually improve our products and services. We may collect, use, store, and transfer different kinds of personal data for marketing and personal data optimization purposes. Jumia also uses Google Digital Marketing to propose targeted offers for certain products and services to our customers.

You provide us with your personal data when you register your personal details on our website and mobile platforms and transact with the same. 

The personal data we collect includes:

1. Information you provide to us:We receive and store the information you provide to us including your identity data, contact data, biometric data, delivery address and financial data. These types of personal data may include:

1. contact details (such as your name, postal addresses, phone numbers and email addresses),

2. demographic information (such as your date of birth, age or age range and gender),

3. online registration information (such as your password and other authentication information),

4. payment information (such as your credit card information and billing address),

5. information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research),

6. competition entries/submissions, and

7. in certain cases your marketing preferences.

2. Information we automatically collect/generate or obtain from third parties: We automatically collect and store certain types of information regarding your use of the Jumia marketplace including information about your searches, views, downloads, and purchases. In addition, we may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.

These types of personal data may relate to your device (such as your PC, tablet, or other mobile device), your use of our websites and apps (as well as certain third-party websites with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples of these types of information include:

• 1. name and age (or predicted age range),

  2. information about your device, operating system, browser and IP address,

  3. unique identifiers associated with your device,

  4. details of web pages that you have visited,

  5. which products you have looked at online (including information about products you have searched for or viewed, purchased, or added to an online shopping basket),

  6. how long you spend on certain areas of a website or app together with the date and time of your visit/usage,

  7. personal data contained within user-generated content (such as blogs and social media postings),

  8. social media user name or ID, and

  9. social media profile photo and other social media profile information (such as number of followers).

 

We strive to provide you with choices regarding the Personal Data that you provide to us. Where required by law, if you wish to have your Personal Data used by Jumia to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by Jumia representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out or adjust your preferences at any time by closing your account or by sending an email to [email protected]. You can close your account whenever you want to. Once your account is closed, all products and services that you access through your account will no longer be available.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site do not include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Authorized website administrators can also see and edit that information.

Data Retention 

We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your Personal Data may be retained in a form that allows for identification only for as long as: 

A. We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us

B. Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis,

C. The duration of: (i) any applicable limitation period (i.e., any period during which a person could bring a legal claim against us), and

We will actively review the personal data we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business or consumer need for it to be retained. 

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How We Share Your Personal Data

A. We may need to share your personal data with third parties for the following purposes:

1. Sale of products and services: In order to deliver products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.

2. Working with third-party service providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.

3. Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information may be transferred together with other business assets.

4. Detecting fraud and abuse: We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.

B. When we share your personal data with third parties we:

1. require them to agree to use your data in accordance with the terms of this Privacy Notice, our Privacy Policy and in accordance with applicable law; and

2. only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.